Refund Policy

Refunds are handled as platform balance and depend on order status and delivery progress.

Eligible Refunds

Orders may be refunded when processing has not started, delivery is unavailable, or admin review confirms cancellation.

Completed orders, incorrect user-provided information, or services already in progress are usually not refundable.

Refunds are recorded in the account ledger. Users may submit withdrawal requests from the account page.

For questions about a decision, contact support by email or Telegram with the order number.