Customer Support

Contact us for recharge, order, delivery, refund, or account issues.

We usually respond within 24 hours. Please include your order number, recharge ID, or registered email.

Recharge Issues

If payment is complete but balance is not credited, send the amount, network, transaction hash, and registered email.

Order Issues

If an order status is not updated, send the order number and order remarks so we can check progress.

Refund Issues

Eligible refunds are returned to platform balance. Withdrawal requests are reviewed by the admin team.